❓ General Questions
mwc77's answers to all questions
Account, deposits, withdrawals, betting, and bonuses — find detailed answers to any question you have here.
Welcome to mwc77. This FAQ page has been created to answer the most common questions from players in Bangladesh. It covers everything from account verification to depositing with bKash or Nagad, understanding cricket betting markets, and how to withdraw after meeting bonus conditions. If any question remains unanswered, our 24/7 live chat support team is always here for you.
Account Verification
At mwc77, a verification request is usually sent when you submit your first withdrawal request or when any unusual activity is noticed on your account. In some cases, verification may also be carried out after a large win as a security measure. This is a standard process and applies to all users on the platform.
Yes, mwc77 uses SSL encryption to keep all information secure. Your identity documents or other submitted documents are used solely for the verification process and are not shared with any third party. Data protection is a core part of our privacy policy.
If your verification application is rejected, you will usually be informed of the reason by email or live chat. Common reasons include blurry images, expired documents, or mismatched information. Contact us via live chat — the support team will guide you on submitting the correct documents.
Verification is primarily done to ensure the security of your account and to prevent fraud and unauthorized use. It confirms that you are the account owner and that your earned funds reach the right person. It is part of maintaining a fair play environment.
BPL & International Matches
Yes, mwc77 offers the opportunity to bet on various cricket tournaments including BPL, T20 World Cup, IPL, and ICC international series. This is a popular section for cricket fans in Bangladesh. Multiple markets are available for each tournament.
Match Winner, Toss Winner, First Innings Total Runs, Top Run Scorer of the Match, and Total Wickets — these markets are the most preferred among Bangladeshi players. For example, betting on the Match Winner market in a Bangladesh vs India match is the most straightforward option.
With decimal odds, multiply the number shown by your stake to get the total return — this includes your original stake. For example, a ৳100 bet at odds of 2.50 means you will receive ৳250 if you win (profit ৳150). The higher the odds, the lower the chance of winning but the greater the return.
Yes, mwc77 offers in-play or live betting. Even after a match has started, you can place bets on markets such as over-by-over results, the next wicket, or run rate. Live odds change quickly, so making a decision at the right time is important.
You can place bets on multiple matches at once through an accumulator or parlay bet. The odds of each selection are multiplied together, so the total return can be much higher. However, if any single selection is wrong, the entire bet is lost, making this a high-risk option.
Deposit Questions
Log in to mwc77, go to the deposit section, and select Nagad. Send the specified amount from your Nagad app to the Nagad number shown. Enter the transaction ID in the deposit form. The minimum deposit amount is ৳300. Funds are usually credited to your account within a few minutes.
You can deposit using bKash in the same way — select bKash in the deposit menu, send the payment to the specified number, and submit the transaction ID. You can send amounts starting from a minimum of ৳300 up to larger sums. bKash is the most popular mobile payment method in Bangladesh, making it quick and easy to use.
Sometimes there may be a slight delay due to network issues. First, wait a few minutes. If the funds still have not been credited, contact us via live chat with your transaction ID. Our support team will resolve the issue quickly. Having a screenshot of the transaction on hand will speed up the process.
mwc77 currently supports five deposit methods: bKash, Nagad, Rocket, Upay, and direct bank transfer (including major Bangladeshi banks such as Dutch-Bangla and Islami Bank). The minimum deposit amount is ৳300 for all methods. Please use an account registered in your own name for all transactions.
How to Withdraw
Yes, for security reasons you must use a mobile banking or bank account registered in your own name to make a withdrawal. Sending funds to someone else's account goes against mwc77's security policy. This keeps your account secure and reduces the risk of incorrect transactions.
Yes, withdrawal facilities at mwc77 are available 24 hours a day, 7 days a week. Submit a request at any time — processing is usually completed within 30 minutes to 3 hours. For bank transfers, the bank's own processing times may apply.
To withdraw bonus funds, you must meet the wagering requirement. For example, if you receive a ৳1,000 bonus, you must wager 25 times the bonus amount — that is ৳25,000 — before the winnings from the bonus become withdrawable. Note that wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus.
Under normal circumstances, withdrawals are processed within 30 minutes to 3 hours. If it takes longer than that, email us via live chat or at [email protected]. Providing the date of the request, the amount, and the method will help support look into the situation quickly.
The minimum withdrawal amount at mwc77 is ৳500. This limit applies equally to all methods — bKash, Nagad, Rocket, Upay, and bank transfer. Before submitting a withdrawal request, make sure your balance has at least this amount.
Have more questions? We are always here
For any issue or question, the mwc77 support team is available 24 hours a day, 7 days a week in both Bengali and English.
Chat with us directly via live chat — anytime
Email us: [email protected]