mwc77's Privacy Policy
The security of your personal information is our top priority — this policy clearly explains how your data is collected, used, and kept safe.
1 Introduction & Purpose
mwc77 (referred to herein as "we", "platform" or "service") is a trusted online casino and betting platform in Bangladesh. By visiting our website mwc77.mom or using our services, you are agreeing to the terms of this Privacy Policy.
The purpose of this Privacy Policy is to clearly inform you about what types of information we collect, why we collect it, how we store it, and the circumstances under which it may be shared with third parties. We believe transparency is the foundation of a healthy user–platform relationship.
You must be at least 21 years of age and must use this platform voluntarily. If you disagree with any part of this policy, please refrain from using our services.
2 What Information We Collect
When you register an account and use services on mwc77, the following types of information may be collected:
Personal Identity Information
- Full name and date of birth
- Email address
- National ID card or passport number (for verification purposes)
- Current address
Financial Information
- bKash, Nagad, Rocket or Upay mobile number
- Bank account details (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal records
Technical & Usage Information
- IP address and device identity
- Browser type and operating system
- Session duration and page visit data
- Cookies and tracking data
Gaming Activity Information
- Play history and preferences
- Betting and winnings records
- Bonus and promotion usage details
- Login times and activity logs
3 Purpose of Using Information
mwc77 uses collected information only for specific and legitimate purposes. The main reasons for our use of information are detailed below:
3.1 Account Management & Verification
We use your identity information to create, manage, and secure your account. Age verification (confirming 21+) and identity proof are mandatory processes for us. This helps prevent fraudulent activity.
3.2 Financial Transaction Processing
Financial information is used to correctly process your deposit and withdrawal requests. All transactions completed via bKash, Nagad, Rocket, Upay, and bank transfer are recorded and these records are used to resolve any disputes.
3.3 Customer Support
Your information is needed to resolve your issues through our 24/7 live chat support team and via email ([email protected]). Records of conversations may be kept to improve service quality.
3.4 Security & Fraud Prevention
Technical data is analysed to detect unauthorised logins, unusual transactions, and potentially fraudulent activity. Your account is kept secure through SSL encryption and advanced security measures.
3.5 Service Improvement & Personalisation
By analysing your gaming preferences and usage patterns, mwc77 works to make your experience more enjoyable. This information is used when introducing new games, offers, and features.
4 Cookies & Tracking Technologies
Cookies and similar tracking technologies are used on the mwc77 website. Cookies are small text files stored in your browser that provide a more convenient experience on your next visit.
Essential Cookies
These cookies are essential for the core functionality of the site. They are used to maintain login sessions, ensure security, and remember your preferences. These cookies cannot be disabled, as the site will not function properly without them.
Analytical Cookies
These cookies are used to collect site usage statistics. Information such as which pages are visited most and how long users stay on the site helps us improve our service quality.
Functionality Cookies
These cookies are used to remember your language preferences, display settings, and other personalised preferences. They make your experience more comfortable.
Cookie Controls
You can control or delete most cookies through your browser settings. Please note, however, that disabling essential cookies may cause some mwc77 services to stop working properly.
- Manage cookies through your browser settings
- You can set cookies to delete automatically at the end of a session
- Control third-party cookies separately
- Contact us to update your cookie preferences
5 Data Sharing & Third Parties
mwc77 never sells your personal information or shares it unnecessarily with third parties. However, in certain specific circumstances, sharing a limited amount of information may be necessary:
5.1 Payment Processing Services
The necessary information is shared with bKash, Nagad, Rocket, Upay, and associated banking partners to complete your financial transactions. This sharing is limited strictly to transaction processing, and third parties may not use this information for any other purpose.
5.2 Technology & Security Service Providers
We work with trusted technology partners to manage the site's security, data storage, and technical infrastructure. These partners operate under strict confidentiality agreements.
5.3 Legal Obligations
We may be required to disclose information under court orders, lawful requests from law enforcement agencies, or applicable legal provisions. In such cases, we provide only the specific information required.
5.4 Business Transfers
In the event of a business merger, acquisition, or asset transfer, user information may be transferred. In such circumstances we will notify you in advance, and the new authority will also operate under this Privacy Policy.
6 Data Retention & Security
Retention Period
All information is retained for as long as your account remains active. Even after an account is closed, certain information may be kept for a defined period based on legal and regulatory requirements. Once that period ends, information is securely deleted or anonymised.
Security Measures
Your information is kept secure through SSL encryption, firewall protection, encrypted databases, and regular security audits. Our security team monitors systems around the clock.
Access Controls
Only authorised personnel can access your information, and every access is recorded. Staff are required to sign confidentiality agreements and receive regular training.
In the Event of a Data Breach
If a data breach occurs, we promptly conduct an investigation and notify affected users as quickly as possible. The relevant authorities are also notified.
7 Your Rights & Controls
You have the following rights regarding your information on the mwc77 platform:
- Right of Access: You may request to know what information we hold about you.
- Right to Rectification: You may request that any inaccuracies in your information be corrected.
- Right to Erasure: Under certain conditions you may request that your information be deleted, although it may not always be possible to delete all information due to legal obligations.
- Right to Restrict Processing: In certain circumstances you may request that the processing of your information be restricted.
- Right to Portability: You may request a copy of your information in a structured format.
- Right to Object: You may object to the processing of your information for specific purposes.
- Right to Opt Out of Marketing: You may opt out of promotional communications at any time.
How to Exercise Your Rights
To exercise any of the above rights, please contact us. We will review your request and respond within a reasonable time. You may be required to provide certain information to verify your identity.
8 Protection of Minors
mwc77 strictly does not provide services to anyone under the age of 21. We do not knowingly collect personal information from any person under the age of 21.
If we become aware that information from a minor has been collected, we will promptly delete that information and close the associated account. If you have any concerns about this, please notify us immediately at [email protected].
9 International Data Transfers
Our servers and data processing infrastructure may be located in various countries. Even when information is transferred internationally, we ensure that your information will receive protection equivalent to this policy in the destination country.
For international data transfers, we adopt relevant data protection agreements, standard contractual clauses, and other appropriate safeguards. Contact us to learn more about these data transfers.
10 Changes to This Policy
mwc77 reserves the right to update this Privacy Policy from time to time. If any significant changes are made, we will notify you by email or through a prominent notice on the site.
If you continue to use mwc77 after a revised policy is published, you will be considered to have agreed to the updated policy. We therefore recommend reviewing this page regularly.
The "Effective Date" shown at the top of the page indicates the date of the most recent update.
11 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our dedicated support team:
Privacy-Related Contact
Email: [email protected]
Live Chat: 24/7 in Bengali and English
We will review your request and do our best to respond as quickly as possible.
To learn more about our terms of service, visit the Terms & Conditions page or read our Responsible Gaming guidelines.